Urayasu, Chiba, Japan｜Outback Steakhouse

Coming from the USA and the service culture at restaurants (tipping your wait staff), you'd expect the level of service here in Japan to be quite different but, Niina-san (hope I got her name correct) is truly the exception. She gave my wife and I excellent service from beginning until the end. In the beginning, she figured out we spoke English as our primary language and brought us an English menu and was very pleasant with us. She was more than ready to take our order when we finally made up our minds on what we wanted and was there at our table immediately. Then came the truly exceptional service. For the first time ever, it was Niina-san who actually came to check on us and asking us how our Steaks were and if we were good. Just as she surprised us with that, she asked us if we needed refills which we normally don't get asked either (albeit Outback offers free refills, but we are usually the ones calling someone over). Although we didn't want refills, she still went out of her way to bring us some water even though we didn't ask for it. That wowed us and made us wish that these wait staff that offer such superb service could accept tips. We did have to leave before she came back from doing something in the back so we couldn't thank her for such excellent and memorable service, but if this review finds management's attention, please thank her for a job well done tonight! Update: 07/31/2022 Came back again to satisfy a prime rib craving my wife and I had and although they only had 1 prime rib left, there is always other good options. As always, the customer service is top notch and with the waitresses able to understand and speak English, that helps for me. Awesome visit again.

The blooming onion was as good as ever and there are sauces you can’t get at outback in the states!

Quality meal , porter house and sides with a drink $35 Australian ¥3200 . Staff are very friendly and inviting and happen to be bilingual. English and Japanese * Unsure about other languages. Reasonable sized venue to cater for Disneyland customers . Please try !