Yokohama, Kanagawa, Japan｜Atelier & Café Kizuna

Amazing staff and great service!

I used it last year. The cafe and atelier were closed. Dogs, cats, and reptiles all went for an hour each. I didn't touch the large dogs that day, but the staff told me what kind of personalities the children in the room had. There were some kids who couldn't touch it due to various reasons, but I thought it was a good idea not to force them to touch it! The cat had a relaxing time. I have the impression that other cat cafes have a lot of kids who don't want to be touched, but the kids here are very friendly. I'm glad you don't seem to be under too much stress. It's a reptile, but honestly it was better than a dog or cat! I was informed in advance that the person in charge of reptiles was off that day and there would be no detailed explanations, so I agreed. Then, she came to work while I was watching the dogs and cats, and let me interact with almost all the children and feed them! A large lizard (I forget the type) was indoors, so I was letting him walk freely, but he hid somewhere behind the scenes. The store clerk was looking for me until the end, but it was on time. (Of course, I told her that everything was fine.) When I got out of the elevator and was preparing my umbrella, the store staff seemed to be looking for me, so she found me, held me, and came to the front door! I was very happy with the great service spirit. Perhaps because many people don't like the insects they feed to snakes and lizards, do they touch them every time? Are you okay? I was happy to see that he cared enough to ask me that question. I'm very satisfied. I think I want to go again. I made a reservation on the spot about 2 hours later, perhaps because there was a spot available that day, but I don't know how it usually is. So it is better to make a reservation in advance ◎

I only used the dog cafe. Many of them are quiet, so I think it's better to touch them gradually so as not to scare them. If you ask the staff about that, you can also tell them their personalities. I would like to experience cats and reptiles as well.