Shinjuku City, Tokyo, Japan｜Kinokuniya Shinjuku Main Store

Best service ever. Informed me I took two of the same books and asked me which book I'd like instead. Staff went up to get it for me even though I told him I could do it myself. On top of that, books can be easily located using the search machines available on every level. Will definitely come again if I ever need any books.

I have been visiting the Malaysia branch for a few years. Finally, I managed to get a chance to visit the headquarters this time. It has several floors to visit with different categories, including mature content, if you were curious. Overall, it was great, but it was a shame that I couldn't really understand Japanese.

If you're after stuff like manga, anime DVDs and blu-rays (which are very expensive in Japan) and magazines, this is probably the best bookstore in Tokyo for it. As a general Japanese bookstore it's exceptional, too, with the primary caveat that it's so sprawling that it's spread out in his building across multiple floors. This wouldn't be so bad if they didn't move the manga floor from the 2nd floor (where it had been for two decades) to the 8th floor. And to get to the 8th floor you either have to figure out where the next escalator is (it's never in the same place as the preceding escalator) or wait for the elevator --which takes forever as it's small and slow-- or walk up eight flights of stairs. So TLDR: Best bookstore, worst layout.