Chikusei, Ibaraki, Japan｜Coco's Restaurant

Amazing Good And service

The staff were courteous, the atmosphere of the restaurant was nice and lively, and the food was beautifully presented.I felt that this is the birthplace of Cocos in Japan (Ibaraki Prefecture), and I would love to visit again. That's what I think. P.S. I'm sorry for taking your time because I couldn't find the coupon at checkout m(_ _)m Later, I found it at home, but it was already past its expiration date. However, this time, the clerk at the checkout was tactful, so even though it was a busy time, we did not cause any inconvenience to other customers, but a similar situation occurred. I felt that this was the case, so I reported the following to the person in charge at the head office! (Sorry for the long text) ■My procedure In the case of Cocos, who has a tablet, the coupon was often not checked at checkout, so she felt it was a hassle to have it ready (even though it was not checked), so she wrote down only the coupon number she wanted to use on her smartphone and transferred it to her tablet. The input is usually as follows: [If the deadline has expired] An error occurred on the tablet side and the coupon cannot be used (e.g. past coupons from Smart News), so either do not use the coupon, look for another coupon that can be used, or order another dish (if there is a valid coupon). . [Things that need to be presented] A coupon will be displayed on the tablet to be presented before ordering (for example, a birthday coupon), so find and have a physical coupon ready to present at this stage. ■Current situation I was able to apply the expired coupon number, and the tablet did not display the message ``Requires presentation at checkout'' before ordering. Therefore, when I was asked to present the coupon at checkout, I was unable to find the actual coupon and had to apply another coupon in a hurry. ■What I told the person in charge at the head office If it has expired, I would like them to either make it unusable, or (if there is another coupon that can be used with the same number still in circulation) to display a screen that requires the coupon to be presented at checkout before ordering. . If you do this, you will be able to reduce the loss to the store due to human error (such as the clerk's omission of confirmation), improve the efficiency of the store clerk's work (reduce the hassle of confirmation, and reduce the amount of time the store is told that it cannot be used. I felt that I could prevent problems with customers. *2022/07/28 10:35 - Corrected typos and typos ・Incidentally, some expressions have been changed.

I think it was good that the food was delicious and the staff served us with a smile (^^)