Singapore｜海底捞 Haidilao Hot Pot @ Northshore Plaza

Standard HDL service where staff are trained to be polite, friendly, helpful and attentive to the needs of patrons. The food was nice, ambience was good, we had a corner cosy seat. Favourite was their tomato soup and also the mushroom condiements that you get to mix up at the bar area for sauces. Will come again.

The moment we stepped in, my family recognized Nana who assisted us at our table the last time we visited and so did she. Her warm and bubbly personality always brings a smile to our face and definitely a big plus to our experience here at Hai Di Lao. Her attentiveness and delicate service with endless personal touch are very much appreciated. She is sure a gem to the outlet.

Nana gave a very good service. She show the exact customer centric which is hard to get nowadays. With the right recommendations and accurate portions. She should be a role model to other colleague. Will definitely come back to this outlet and when I revisit this restaurant, hope to have opportunity for her to serve us. Hope HDL maintain good service as always and serve many more happy customers.