Singapore｜WOK HEY White Sands, Pasir Ris

Tried the crabmeat Laksa fried rice last week and loved the singaporean twist. The crabmeat was chunky, sweet and juicy unlike other crabmeat I’ve eaten from hawker joints. They forgot to include cucumbers in my rice and I only realised after I finished my takeaway meal. Contacted them the next day on a Saturday and they were very quick to resolve via Facebook messenger. Thanks for your prompt customer service!

My favorite fried rice

Today I had a problem ordering my fried rice with stupid FOOD PANDA. Their customer service sucks ..Probably was a glitch on their website that change my delivery to pick-up !! and till now they have not kept their promise to call me back and its been 3 and half hours already..by the time they call me to solve the issue , the prawns in my fried rice will come alive and starts dancing! In the end I have to rely on myself instead of waiting for FOOD PANDA to call me and I'm glad I didn't because I know it will never happen. I manage to google Wok Hey and messaging them on Facebook and I got a fast, efficient and helpful response from Wok Hey . Wok hey listens to me and try to help me as best as they could and offered to make a new order for me so to make sure that my food is fresh but because I don't like to waste food and I told them that I will take my order there's no need to make a new order for me..my main worry is, food wastage. When I reach their restaurant the staff there was very nice to me and even insisted in reheating my food for me..so I let them do it..Thank you Wok Hey for your kind understanding and great customer service. Unlike that stupid food panda giving stupid template answers , not listening to their customer and worse telling lies. Once bitten twice shy.. In future I will be using Deliveroo instead when I want to order my fried rice from Wok Hey. . Thank you once again all staffs from Wok Hey I sincerely appreciate your kindness. ❤️❤️